1. Which products in the store can be returned?
Return policy applies to all products except clearance products.
2. How long can products be returned?
We support 45 days unconditional return, 90 days unconditional exchange.
3. What items are returnable?
The product is unopened and can be resold.The product not used or undamaged.The product is in the original packaging state.
4. When the product is returned, which party needs to be responsible for the freight?
Customer is responsible for associated shipping costs unless products are defective or wrong.
5. What is the return process?Contact firstname.lastname@example.org with your name and order number.
We will send you a return address by email.
Post the item(s) to us via your preferred shipment method.
You will be notified via email once your parcel reaches us.
If you have any questions about your order, please contact us via the contact page. Do not return the product through the return process without authorization. We will respond quickly to all your problems.